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Process and Quality Control - Get the detail right as the detail makes the difference

Being close to the customer is getting manufacturing to be customer centric.
Super Spars - the key to getting the detail right

1. Understand the overall specification

2. Document the overall specification

3. Produce an electronic quotation.

4. Confirm the detailed specification to the customer

5. Send order confirmation.

6. Schedule the order

7. Agree date of collection/ delivery date

8. Kit the required components including any special/ custom parts

9. Re-check specification

10. Stage one of manufacturing - the essentials

10 a. Checks prior to anodising

Taper and welding

Overall finish

Hardness gauge

Spring test for hardness

Straightness check

10 b. Checks after anodising

Taper and welding

Overall finish

Hardness gauge

Spring test for hardness

Straightness check

11. Manufacturing Stage 2

a. Check parts for completeness

b. Review parts list, manufacturing drawing, special parts and identify final pre-manufacturing questions

c. Contact customer to resolve outstanding questions/ issues

d. Sign off specifications

e. Hardness, tube straightness and weld checking

f. Surface finish check for blemishes

g. Mark out mast for manufacture

h. Cut slots and drill out to design drawing

i. Assemble components to parts list and drawing

j. Clean and wax mast, checking surface finish

k. Assemble rigging from rigging specification sheet

l. Rig the mast ensuring all the specifications are present and correct before packing in plastic sleeve

m. Mark customer's name on spars

| Technology | Application | Attention | Success |